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[THREDDS #BEQ-669858]: Help - GetMap request on featureCollection dataset failed on "

Frederic,

I've just tried to reproduce the issue you are seeing again, and I could not.  
Everything seems to work as expected, using Tomcat 7.0.27 to serve TDS 4.3.17 
(current release candidate) on Windows 7.  Are you still seeing this issue?

-Lansing

> Dear support,
> 
> I made many test case on different configurations (Windows and Linux) and i 
> finaly identified the strange behaviour with the "featureCollection" dataset.
> Described bellow :
> 
> 1 - Fresh install of tomcat7 and thredds_4.3.16 with the configuration i use 
> (previously sended to you) : it Works.
> 2 - Stop tomcat ; Restart tomcat : The GetMap failed on several date (No data 
> displayed in godiva client)
> 3 - Stop tomcat ; clear the ~tomcat7/content/thredds/cache/collection 
> directory (rm *); Restart tomcat7 : it Works again.
> 
> I played this test case in Tomcat7/WindowsXP and Tomcat7/debian64 
> configuration with the same result. I hope that you will be able de reproduce 
> it.
> 
> Best regards.
> 
> Frederic
> 
> 
> ________________________________________
> De : Frederic BONNEAUDEAU
> Envoyé : samedi 6 avril 2013 08:17
> À : address@hidden
> Objet : RE:[THREDDS #BEQ-669858]: Help - GetMap request on featureCollection 
> dataset failed on "
> 
> Thank you for the information, i will continue my investigations and keep you 
> informed.
> 
> Best Regards,
> 
> Frederic
> ________________________________________
> De : Unidata THREDDS Support [address@hidden]
> Envoyé : vendredi 5 avril 2013 21:44
> À : Frederic BONNEAUDEAU
> Cc : address@hidden; Frederic BONNEAUDEAU
> Objet : [THREDDS #BEQ-669858]: Help - GetMap request on featureCollection 
> dataset failed on "
> 
> Frederic,
> 
> I am using:
> 
> Windows 7 Professional (64 bit)
> Apache-Tomcat 7.0.35
> jdk1.7.0_07
> jre7
> 
> -Lansing
> 
> On 4/4/2013 10:53 PM, Frederic BONNEAUDEAU wrote:
> > New Client Reply: Help - GetMap request on featureCollection dataset failed 
> > on "
> >
> > Hello Support,
> >
> > Thank you for your answer. It seems to be a twisted configuration issue.
> > Would you tell me on which OS you try to reproduce my issue (Lunix/Windows 
> > version, 32/64) and JDK (or OpenJDK) version used for tomcat runtime.
> > I suspect a JVM issue on my debian and would try with the same 
> > configuration you used.
> >
> > Best Regards,
> >
> >
> > ________________________________________
> > De : Unidata THREDDS Support [address@hidden]
> > Envoyé : mardi 2 avril 2013 21:50
> > À : Frederic BONNEAUDEAU
> > Cc : address@hidden
> > Objet : [THREDDS #BEQ-669858]: Help - GetMap request on featureCollection 
> > dataset failed on "
> >
> > Hello Frederic,
> >
> > Unfortunately, I have been unable to reproduce the error you have observed. 
> >  I am using your catalog (with appropriate paths) and the single data file 
> > you sent me.  I have viewed the variables in the file using Godiva2, 
> > generated animations, etc. without issue.  For the record, I am using 
> > apache-tomcat-7.0.27, but I also was able to use apache-tomcat-6.0.35 
> > without issue .
> >
> > If you can provide any additional information about the conditions 
> > surrounding the error, we could try again to see what you are seeing.
> >
> > Regards,
> >    Lansing Madry
> >    Unidata
> >    Boulder, Colorado
> >
> >> Good Morning Support,
> >>
> >> Did you succeed to reproduce the issue i logged, or do you miss some extra 
> >> information ?
> >>
> >> Regards,
> >>
> >> Frederic.
> >>
> >> ________________________________________
> >> De : Frederic BONNEAUDEAU
> >> Envoyé : samedi 23 mars 2013 09:56
> >> À : address@hidden
> >> Objet : RE:[THREDDS #BEQ-669858]: Help - GetMap request on 
> >> featureCollection dataset failed on "
> >>
> >> Good Morning Support,
> >>
> >> Thank you for your quick answer.
> >>
> >> To anwser your question, there was only one file in the collection for the 
> >> test case i ran (the file i send).
> >>
> >> As i was getting troubles, i have reduced the complexity of my test case 
> >> by including only one file in the collection (that has produced the same 
> >> issue "Invalid Range exception").
> >>
> >> My test case Walkthrough :
> >> 1 - Stop tomcat6
> >> 2 - Update the catalog.xml file to keep only one "featureCollection" in 
> >> configuration
> >> 3 - Copy only one file in the collection directory
> >> 4 - Remove all log files
> >> 5 - Start tomcat6
> >> 6 - http://localhost:8080/thredds
> >> 7 - Click on "Best Tile series"
> >> 8 - Check the dataset with godiva2
> >> 9 - Notice & record the issue.
> >>
> >>
> >> May it can help.
> >> Let me know if you need more information.
> >>
> >> Regards,
> >>
> >>
> >>
> >> ________________________________________
> >> De : Unidata THREDDS Support [address@hidden]
> >> Envoyé : vendredi 22 mars 2013 17:50
> >> À : Frederic BONNEAUDEAU
> >> Cc : address@hidden
> >> Objet : [THREDDS #BEQ-669858]: Help - GetMap request on featureCollection 
> >> dataset failed on "
> >>
> >> Good Morning Frederic,
> >>
> >> Thank you for packaging all of your log files so completely for us.  We 
> >> would like to trck down the bug you are seeing, which may involve WMS 
> >> code.  In order for us to track it down, we need more of the files in the 
> >> collection, of which you sent us one.  How large is the collection?  It 
> >> would be helpful if you could tar them up and send them to us.
> >>
> >> Regards,
> >> Lansing Madry
> >> Unidata
> >> Boulder, Colorado
> >>
> >>> Full Name: frederic bonneaudeau
> >>> Email Address: address@hidden
> >>> Organization: Steria
> >>> Package Version: 4.3.16
> >>> Operating System: Debian 3.2.0-2-amd64
> >>> Hardware:
> >>> Description of problem: Hi,
> >>>
> >>> I get some troubles trying to use the "featureCollection" dataset feature
> >>> of thredds server.
> >>>
> >>> GetMap request failed for most of the "forcast_time" requested, throwing a
> >>> "ucar.ma2.InvalidRangeException :  Illegal Range for dimension 0: last
> >>> requested 10 > max 8".
> >>>
> >>> The issue occurs for all datasetTypes except "Files" datasetType, even
> >>> if i put only one file in the collection.
> >>>
> >>> Can i get a little help (logs, conf and datas in attachment
> >>>
> >>> Regards,
> >>>
> >>>
> >>>
> >>>
> >>
> >> Ticket Details
> >> ===================
> >> Ticket ID: BEQ-669858
> >> Department: Support THREDDS
> >> Priority: Normal
> >> Status: Open
> >> This email and any attachments may contain confidential information and 
> >> intellectual property (including copyright material). It is only for the 
> >> use of the addressee(s) in accordance with any instructions contained 
> >> within it. If you are not the addressee, you are prohibited from copying, 
> >> forwarding, disclosing, saving or otherwise using it in any way. If you 
> >> receive this email in error, please immediately advise the sender and 
> >> delete it. Steria may monitor the content of emails within its network to 
> >> ensure compliance with its policies and procedures. Emails are susceptible 
> >> to alteration and their integrity (including origin) cannot be assured. 
> >> Steria shall not be liable for any modification to a message, or for 
> >> messages falsely sent.
> >>
> >>
> >>
> >
> > Ticket Details
> > ===================
> > Ticket ID: BEQ-669858
> > Department: Support THREDDS
> > Priority: Normal
> > Status: Open
> > This email and any attachments may contain confidential information and 
> > intellectual property (including copyright material). It is only for the 
> > use of the addressee(s) in accordance with any instructions contained 
> > within it. If you are not the addressee, you are prohibited from copying, 
> > forwarding, disclosing, saving or otherwise using it in any way. If you 
> > receive this email in error, please immediately advise the sender and 
> > delete it. Steria may monitor the content of emails within its network to 
> > ensure compliance with its policies and procedures. Emails are susceptible 
> > to alteration and their integrity (including origin) cannot be assured. 
> > Steria shall not be liable for any modification to a message, or for 
> > messages falsely sent.
> >
> >
> >
> >
> > Ticket Details
> > ===================
> > Ticket ID: BEQ-669858
> > Department: Support THREDDS
> > Priority: Normal
> > Status: Open
> > Link:  
> > https://www.unidata.ucar.edu/esupport/staff/index.php?_m=tickets&_a=viewticket&ticketid=21791
> 
> 
> 
> Ticket Details
> ===================
> Ticket ID: BEQ-669858
> Department: Support THREDDS
> Priority: Normal
> Status: Open
> 
> 
> 
> This email and any attachments may contain confidential information and 
> intellectual property (including copyright material). It is only for the use 
> of the addressee(s) in accordance with any instructions contained within it. 
> If you are not the addressee, you are prohibited from copying, forwarding, 
> disclosing, saving or otherwise using it in any way. If you receive this 
> email in error, please immediately advise the sender and delete it. Steria 
> may monitor the content of emails within its network to ensure compliance 
> with its policies and procedures. Emails are susceptible to alteration and 
> their integrity (including origin) cannot be assured. Steria shall not be 
> liable for any modification to a message, or for messages falsely sent.
> 
> 
> 

-Lansing Madry
  Unidata
  Boulder, Colorado

Ticket Details
===================
Ticket ID: BEQ-669858
Department: Support THREDDS
Priority: Critical
Status: Open