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[IDV #GMK-636949]: IDV not starting

Aksel,

Glad things are working for you.

Best,

Unidata IDV Support

> That's all the output there is, here are two attempts:
> 
> C:\Program Files\IDV_5.0>runIDV.bat
> IDV failed to start. Please contact address@hidden
> 
> C:\Program Files\IDV_5.0>runIDV.bat
> IDV failed to start. Please contact address@hidden
> -----
> 
> However, after unREM'ing the memory settings once it worked and now using the 
> original runIDV.bat, the software runs fine. Hopefully it will keep doing so.
> 
> 
> Best regards
> Aksel Magdahl
> 
> 
> -----Original Message-----
> From: Unidata IDV Support [mailto:address@hidden]
> Sent: 19 December 2014 21:59
> To: Aksel Magdahl
> Cc: address@hidden
> Subject: [IDV #GMK-636949]: IDV not starting
> 
> Aksel,
> 
> Again, please do not change runIDV.bat. There should be no reason to do so in 
> most scenarios. If you have changed it, please change it back or re-download 
> the IDV.
> 
> Once you have restored the runIDV.bat script to the original, please execute 
> runIDV.bat from the Windows Command Shell (cmd.exe) and send us the output 
> with the error message.
> 
> Best,
> 
> Unidta IDV Support
> 
> > Thank you for coming back to me, I tried upgrading the graphics driver 
> > (Intel integrated, like on my previous laptop) but it is up to date.
> >
> > I only tried to run with a different Java version which is a solution I 
> > found on your mailing lists.
> >
> > The message I get when running runIDV.bat without changing the file is "IDV 
> > failed to start. Please contact address@hidden"
> >
> > Later I tried to REM out the set memory lines and removing REM on the 
> > memory and maxpermgensize lines, the program now runs but I am not sure 
> > this is a stable solution though? Should I change a memory setting while 
> > the program is open and then use the original file again?
> >
> >
> > Best regards
> >
> > Aksel Magdahl
> >
> >
> > -----Original Message-----
> > From: Unidata IDV Support [mailto:address@hidden]
> > Sent: 18 December 2014 21:35
> > To: Aksel Magdahl
> > Cc: address@hidden
> > Subject: [IDV #GMK-636949]: IDV not starting
> >
> > Aksel,
> >
> > Please do not change the runIDV.bat script. There should be no reason to do 
> > so and could break your IDV installation.
> >
> > Please up date your video card driver. If that does not work, please run 
> > the runIDV.bat script again and send us the output.
> >
> > Best,
> >
> > Unidata IDV Support
> >
> > > Dear Sir,
> > >
> > > IDV is not starting since I installed it on my new laptop, pretty
> > > similar setup as my old one with Windows 7 64-bit.
> > >
> > > java version "1.7.0_51"
> > > Java(TM) SE Runtime Environment (build 1.7.0_51-b13) Java
> > > HotSpot(TM) 64-Bit Server VM (build 24.51-b03, mixed mode)
> > >
> > > I also tried to change the .bat file to use another java version,
> > > with no success.  java version "1.7.0_60" Java(TM) SE Runtime
> > > Environment (build
> > > 1.7.0_60-b19) Java HotSpot(TM) Client VM (build 24.60-b09, mixed
> > > mode)
> > >
> > > I hope you can guide me on this.
> > >
> > > Best regards
> > >
> > > Aksel Magdahl
> > >
> > > Aksel Magdahl
> > > Navigation coach
> > >
> > > Team SCA
> > >
> > > c/o Puerto Calero
> > > Edificio Antiguo Varadero 2 planta
> > > 35571 Yaiza
> > > Lanzarote-Spain
> > >
> > > Work mobile: +46 76 005 0604
> > > Norway mobile: +47 9203 0507
> > > Skype: akselmagdahl
> > > address@hidden<mailto:address@hidden>
> > > address@hidden<mailto:address@hidden>
> > > www.teamsca.com<http://www.teamsca.com/>
> > > www.sca.com<http://www.sca.com/>
> > >
> > > [cid:image001.jpg@01CEDCA3.2CABF550]
> > >
> > >
> > >
> > >
> > >
> > >
> > > ________________________________
> > >
> > > This message may contain confidential, proprietary or legally
> > > privileged information and is intended for the addressee's use only.
> > > Any usage, disclosure, distribution, print or copying of any part of
> > > this message is prohibited unless you are the intended recipient. If
> > > you receive this message in error, please delete it from any
> > > computer and notify the sender. If you suspect that this message may
> > > have been altered, please notify the sender. SCA has taken every
> > > reasonable precaution to ensure that this e-mail and any attachments
> > > to this e-mail has been scanned for viruses. However, SCA does not
> > > accept liability for any damage caused by software viruses brought
> > > to you by this mail.
> > >
> > >
> >
> >
> > Ticket Details
> > ===================
> > Ticket ID: GMK-636949
> > Department: Support IDV
> > Priority: Normal
> > Status: Closed
> >
> >
> > ________________________________
> >
> > This message may contain confidential, proprietary or legally
> > privileged information and is intended for the addressee's use only.
> > Any usage, disclosure, distribution, print or copying of any part of
> > this message is prohibited unless you are the intended recipient. If
> > you receive this message in error, please delete it from any computer
> > and notify the sender. If you suspect that this message may have been
> > altered, please notify the sender. SCA has taken every reasonable
> > precaution to ensure that this e-mail and any attachments to this
> > e-mail has been scanned for viruses. However, SCA does not accept
> > liability for any damage caused by software viruses brought to you by
> > this mail.
> >
> 
> 
> Ticket Details
> ===================
> Ticket ID: GMK-636949
> Department: Support IDV
> Priority: Normal
> Status: Closed
> 
> 
> ________________________________
> 
> This message may contain confidential, proprietary or legally
> privileged information and is intended for the addressee's use
> only. Any usage, disclosure, distribution, print or copying of
> any part of this message is prohibited unless you are the
> intended recipient. If you receive this message in error,
> please delete it from any computer and notify the sender. If
> you suspect that this message may have been altered, please
> notify the sender. SCA has taken every reasonable precaution
> to ensure that this e-mail and any attachments to this e-mail
> has been scanned for viruses. However, SCA does not accept
> liability for any damage caused by software viruses brought to
> you by this mail.
> 


Ticket Details
===================
Ticket ID: GMK-636949
Department: Support IDV
Priority: Normal
Status: Closed