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[IDV #RSK-675725]: Unable to connect to UCAR server



Awesome Larry, thanks for the update.

Cheers,

Sean

> Sean--
> 
> 
> Thanks for responding. It worked when I got home, so I think it was a network 
> issue. I also installed the most recent update as well (v.3.0.u2) which 
> worked on my laptop at home, so I'm guessing I did sufficiently update my 
> computer for Java 6 (as I thought I had). IDV worked on my work computer that 
> is hardwired to ULM's campus network, so I'm guessing there are just issues 
> with the ULM wireless network. That problem is on our end, so no worries. 
> Between using IDV on my work computer and my personal laptop outside of work, 
> I'm covered.
> 
> 
> Thanks again,
> Larry
> 
> 
> 
> 
> ----------------------------------------------------------------
> Larry J. Hopper, Jr., Ph.D.
> Assistant Professor of Atmospheric Science
> Department of Atmospheric Science, Earth Science, and Physics
> University of Louisiana at Monroe
> Hanna 302
> Monroe, LA 71209
> Email: address@hidden
> Phone: 318.342.3428, Fax: 318.342.1879
> -----------------------------------------------------------------
> 
> ----- Original Message -----
> 
> From: "Unidata IDV Support" <address@hidden>
> To: address@hidden
> Cc: address@hidden
> Sent: Thursday, July 5, 2012 9:39:59 AM
> Subject: [IDV #RSK-675725]: Unable to connect to UCAR server
> 
> Greetings Larry,
> 
> If you were able to get IDV3.0u2 installed and running (did you see the 
> wireframe in the Map View Window?), then the issue isn't was Java 6. The 
> error you received indicates that there was a problem talking to 
> adde.ucar.edu. The support form you submitted says that you got the time out 
> error on 2.8u1 (in addition to 3.0u2) - is this the case, that you got this 
> error message on both version of the IDV? Would it be possible to test 3.0u2 
> from a different network to see if you are still getting connection errors?
> 
> Cheers,
> 
> Sean
> 
> > Full Name: Larry Hopper
> > Email Address: address@hidden
> > Organization: University of Louisiana at Monroe
> > Package Version: 2.8u1 build date:2010-02-02 22:30 UTC
> > Operating System: Mac OS X
> > Hardware: Java: home: 
> > /System/Library/Java/JavaVirtualMachines/1.6.0.jdk/Contents/Home version: 
> > 1.6.0_26 j3d:1.5.2 fcs (build4)
> > Description of problem: Error connecting to: adde.ucar.edu
> > Error opening connection: java.net.ConnectException: Operation timed out
> >
> > The error I am receiving is given above. I installed IDV v.2.8.u1 a few 
> > years ago and had it working today at home and it was connecting to the 
> > data servers. However, when I tried to install the newest version of IDV 
> > (v.3.0.u2), it did not connect to the data servers and thus did not work 
> > and I received the message you see above. I thought I had performed the 
> > necessary update to Java 6, but I'm assuming that is part of the problem. I 
> > uninstalled IDV v.3.0.u2 to see if the older version would still work, and 
> > it does I have a MacBook that is running OS X 10.5.8 and the laptop is 
> > almost 4 years old.
> >
> > In addition, I was able to successfully install IDV v3.0.u2 on my work 
> > computer (also a Mac) today, so clearly there is a problem with my laptop. 
> > My work Mac is running OS X 10.6.8 and came with Java 6. It was able to get 
> > the data much faster than my laptop was able to earlier and therefore had 
> > much better performance in general.
> >
> > ******************
> > Stack trace:
> > edu.wisc.ssec.mcidas.adde.AddeException: Error opening connection: 
> > java.net.ConnectException: Operation timed out
> > at 
> > edu.wisc.ssec.mcidas.adde.AddePointDataReader.<init>(AddePointDataReader.java:165)
> > at 
> > ucar.unidata.idv.chooser.adde.AddePointDataChooser.readTimes(AddePointDataChooser.java:486)
> > at 
> > ucar.unidata.idv.chooser.adde.AddePointDataChooser.handleUpdate(AddePointDataChooser.java:440)
> > at 
> > ucar.unidata.idv.chooser.adde.AddeChooser.handleConnect(AddeChooser.java:582)
> > at 
> > ucar.unidata.idv.chooser.adde.AddeChooser.handleConnectFromThread(AddeChooser.java:599)
> > at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
> > at 
> > sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
> > at 
> > sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
> > at java.lang.reflect.Method.invoke(Method.java:597)
> > at ucar.unidata.util.Misc$2.run(Misc.java:1068)
> > at ucar.unidata.util.Misc$3.run(Misc.java:1096)
> >
> >
> >
> 
> 
> Ticket Details
> ===================
> Ticket ID: RSK-675725
> Department: Support IDV
> Priority: Normal
> Status: Open
> 
> 
> 
> 


Ticket Details
===================
Ticket ID: RSK-675725
Department: Support IDV
Priority: Normal
Status: Closed