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[IDD #MWJ-810617]: LDM troubleshooting

> Hello,

Hi Wendy, 


> 
> I'm Wendilyn Flynn, an assistant professor of meteorology at the University 
> of Northern Colorado. As a relatively new hire, I'm getting to know our linux 
> cluster here at UNC and noticed that our LDM feed is not able to access the 
> server previously assigned to us: ldm.crh.noaa.gov
> 

Welcome, and sorry crh is no longer "ALLOWing" you :)


> Might we need a new datafeed source, or perhaps an upgrade to our LDM 
> software?


Not sure what version you are at, the latest is 6.11.6:

http://www.unidata.ucar.edu/downloads/ldm/index.jsp


..always good to keep up on versions :)

 

> 
> I'm not sure what the current name is associated with our account – it might 
> be Paul Nutter, who was our previous system administrator (and has recently 
> left).
> 
> My phone number is 970-351-1071
> Email Address: address@hidden


Thank you, I will update our records.

> 
> The hostname of our computer running the LDM is: nhsmet01.unco.edu
> 
> Any assistance you could provide would be helpful!


Please change your request from:

ldm.crh.noaa.gov


to


idd.unidata.ucar.edu 


You will need to stop and start the LDM after any configuration changes, and 
also after any version upgrade :)


Please let us know if you are still experiencing troubles after upgrading to 
6.11.6 and changing your upstream host
in the ldmd.conf file. Hopefully that will get your data flowing again

> 
> Thanks,
> -=Wendi=-
> 

Cheers, 

Jeff

Jeff Weber
Unidata User Support
http://www.unidata.ucar.edu

Ticket Details
===================
Ticket ID: MWJ-810617
Department: Support IDD
Priority: Normal
Status: Open