[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index]

[Support #TOL-308327]: statistics

Hi,

re:
> After changing the ldm.conf (only chage made) [on my
> system - atm77.fis.ua.pt] to your new computer system:
> 
> Request CONDUIT "MT.gfs_CY.00*|MT.gfs_CY.12*"
> idd.cise-nsf.gov  PRIMARY
> I am receiving data with no problem at all.

Very good.

> However my site does not seems to be conected and Ithere
> is no any statistical data anymore on
> 
> http://www.unidata.ucar.edu/software/idd/rtstats/
> 
> I also tested the system installed on pp42.fis.ua.pt
> (which I use for backup and SYNOP data reception) but also
> does not seem to be any connection, although data is
> received with no problem.
> 
> So that I would appreciated if you provide me some
> information regarding my problem.

We are not receiving any stats messages from either of your machines.
The reason for this might be a DNS problem at your site (so that
rtstats.unidata.ucar.edu is not resolved into an IP address), or
some change in your firewall.  To test what may be happening, please
do the following:

<as 'ldm'>
ldmadmin ping rtstats.unidata.ucar.edu

-- also --

notifyme -vxl- -f ANY -h rtstats.unidata.ucar.edu

Please report the results back to us.

Additionally, you could increase the log level output from your rstats
process:

ps -eaf | grep rtstats           <- get the PID of the running rtstats process
kill -USR2 <pid>                 <- sending the USR2 kill signal increases the
                                    log level by 1 which is verbose
kill -USR2 <pid>                 <- put rtstats logging into debug mode (very 
verbose)
kill -USR2 <pid>                 <- the third kill will return rtstats to its 
normal
                                    logging level

After each increase of the logging level, look at the log messages:

less ~ldm/logs/ldmd.log

REMEMBER TO RETURN rtstats LOGGING BACK TO THE DEFAULT.  IF YOU DO NOT, YOUR
ldmd.log FILE WILL GET VERY LARGE!

> best regards,
> 
> yyamazaki
> 
> 
> 

Cheers,

Tom
****************************************************************************
Unidata User Support                                    UCAR Unidata Program
(303) 497-8642                                                 P.O. Box 3000
address@hidden                                   Boulder, CO 80307
----------------------------------------------------------------------------
Unidata HomePage                       http://www.unidata.ucar.edu
****************************************************************************


Ticket Details
===================
Ticket ID: TOL-308327
Department: Support IDD
Priority: Normal
Status: Closed