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20050131: IDD - ATM appears down

>From: "John Meyers" <address@hidden>
>Organization: Museum of Science
>Keywords: 200501312248.j0VMmQ1H001464 LDM IDD atm

John,

>Institution: Museum of Science, Boston MA
>Package Version: N/A
>Operating System: Fedora Core/2
>Hardware Information: Athlon XP
>Inquiry: We have lost our connectivity with atm.  It is not responding to
>ldmping, but is responding to standard ICMP.  Looks like a problem with its
>LDM.
>
>[ldm@wxserver1 ~]$ ldmping atm.geo.nsf.gov
>Jan 31 22:45:47      State    Elapsed Port   Remote_Host           rpc_stat
>Jan 31 22:45:57 SVC_UNAVAIL  10.000604    0   atm.geo.nsf.gov  h_clnt_create(a
> tm.geo.nsf.gov): Timed out while creating connection
>
>[ldm@wxserver1 ~]$ ping atm.geo.nsf.gov
>PING atm.geo.nsf.gov (198.181.231.53) 56(84) bytes of data.
>64 bytes from atm.geo.nsf.gov (198.181.231.53): icmp_seq=0 ttl=243 time=16.8 ms
>64 bytes from atm.geo.nsf.gov (198.181.231.53): icmp_seq=1 ttl=243 time=16.8 ms

Strange...
When I first saw your email, I was logged onto atm and it was servicing
69 downstream connections.  I was able to ldmping it from machines here
at the UPC and I could ldmping your machine from it.  Just to make sure
that there was nothing systematically wrong, I just stopped and
restarted its LDM.  After doing this, now machines can connect to the
LDM.

We are investigating and will advise when things have returned to
normal.

Tom Yoksas
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