Section: 2.6 Getting Support

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2.6 Getting Support

If you have netCDF questions, here's how to find answers.

Search the online documentation.
Check the netCDF FAQ
From the netCDF home page, search or browse the archive of previous support answers or the netcdfgroup mailing list.
Send your question to the appropriate Unidata support email address:
support-netcdf@unidata.ucar.edu
support-netcdf-java@unidata.ucar.edu
support-netcdf-perl@unidata.ucar.edu
Join the netcdfgroup@unidata.ucar.edu mailing list and ask your question there.

Notes about support

At Unidata all support is handled by the developers, so sometimes you will get brief or delayed answers.
Much netCDF support is about installing on new combinations of platforms, compilers, and settings. The configure and build system occasionally fails. If we don't have the platform or compiler required to reproduce the problem, we may not be able to provide much help.

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